Payment & Security

Our Payment Service Provider is PayPal Payments Pro - the largest independent payment service provider (PSP) in the World. PayPal provides a secure payment gateway (Level 1 PCI DSS), processing payments for millions of online businesses, including ours. It is PayPal's utmost priority to ensure that transaction data is handled in a safe and secure way.

PayPal uses a range of secure methods such as fraud screening, I.P address blocking, AVS and CVV2 checks along with 3D secure on a 128-bit encryption.

PayPal is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by banking authorities to ensure that their systems are impenetrable.

So when buying through our site, you can be sure that you are completely protected. For more information, please visit: https://www.paypal.com/au/webapps/mpp/paypal-safety-and-security

We use industry standard encryption to keep your personal information secure throughout the payment process. We do not permanently store your credit card or bank information. We will not be liable for any damages or losses (whether direct or indirect) caused if a member’s card is used fraudulently.

In an effort to prevent fraudulent use of credit cards or other payment options, we will undertake reasonable efforts to validate the legitimacy of the order and payment method. This process may include requesting proof of identity and a formal check on. However, we do not guarantee that we can prevent the fraudulent use of such information by unauthorised third parties. In instances of high value orders being placed and/or where we suspect your card may be at risk of fraudulent use, we will follow internal company procedures to confirm the order is bona fide. Orders undertaking a formal check will be placed on hold until we have received confirmation this transaction is legitimate. Where we cannot reasonably rule out fraudulent card use prior to processing your order, we may decide to cancel the order (notifying you via email).