eTerrazzo Elkstone Stool - Ivory Coast with Ivory Washed Legs
The eTerrazzo stool features a hand polished Elkstone Ivory Coast top with handmade wide Ivory Coast Acacia Wood legs. Deep-dyed and lightly sanded, the deceptively simple surface is alive with texture and movement, each surface is unique and slightly different to the next. Features: • eTerrazzo is a unique light weight Terrazzo texture without the extreme weight and easy cracking properties. • Suitable for residential or commercial use • Designed and tested by engineers. • Certified scratch, stain, frost, and water resistant for normal daily use • Perfect for indoors or outdoors undercover, for all locations across Australia • Extremely strong and sturdy yet they are half the weight of concrete. • Does not chip or crack as easily as concrete, glass, or timber tables. • 12 Month Manufacturer’s Warranty. What is ElkStone?: ElkStone tops are an engineered, strong natural composite using crushed river rock, sand, lava stone & resin as the main raw materials. ElkStone tops have excellent structural characteristics. The weight of a standard ElkStone Table is approximately half the weight of a concrete table of the same size. Through different stages of production, ElkStone tabletops are handled by several people with years of experience. Their craftsmanship will show in the details and set your table apart from any other similar piece you may encounter.
- Stool Size: 35cm Wide (Diameter)
- Stool height: 44.5cm High
- Top colour: Ivory Coast
- Leg colour: Ivory Coast (Wide)
- Stool thickness: 7cm
- Stool weight: 7kg
- Fasteners: 304 Stainless Steel washers and bolts
- Care Instructions:
- - For daily use you can clean the tops with damp cloth and mild soap. Never use any acidic household cleaners on the table top surface as they will etch off the sealant and may cause permanent stains.
- - Always rinse the surface immediately with warm water if it has come into contact with anything acidic, including vinegar, cola sods, citrus juice or any other fruit juice. Never apply bleach to the table top surface, as it will permanently stain the finish.
- - Warranty 1 year structural
WHAT ARE THE DELIVERY COSTS?
Delivery is calculated at the checkout page when entering your postcode into the delivery calculator. The calculator works out the product weights and the location for delivery minus subsidies by House of Isabella to get you the best possible price and service for delivery.
House of Isabella significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to you, anywhere in Australia. To calculate the delivery charge, simply insert your postcode into the delivery calculator on the product page. If you are considering purchasing a number of items, please place the items in your shopping cart and then insert your postcode. The reason for this, is because the more your purchase the greater the delivery subsidy.
WHAT ARE THE DELIVERY TIMESCALES?
We generally say allow 7-14 days for delivery depending on your delivery address. For many country locations, WA, NT & Tasmania please allow approximately 2-3 weeks.
If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery. Please note that delivery is usually to ground floor only. There may be a possibility of upgrading, please ask us for individual price should this be required.
In most cases we expect delivery to have be completed within 10-21 days of placement of your order, depending on where you live, however please note that on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
DO I HAVE TO BE HOME TO RECEIVE MY ORDER?
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
If there is nobody to sign for the goods when they are delivered the logistics company will leave a missed delivery advice card in your letter box advising of the failed delivery. The goods will then be returned to their local depot and you will then need to make contact with the logistics company directly to arrange an appropriate time for a re-delivery.
The other option is to authorize and "Authority to Leave" in the checkout section of our website. This means that in the event you are not home when deliver is attempted, the goods will be left as per your instructions.
WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?
In the event that a product is out of stock, House of Isabella will contact you by email to give you an indication as to availability and an anticipated delivery time.
If you have paid for an item/s that have subsequently sold out or are unavailable and you do not wish to proceed with your order you will be offered a full refund or exchange for other items.
WHAT IS THE STANDARD DELIVERY SERVICE?
The standard delivery service by most couriers is to kerbside of the address stated. Drivers will often offer to assist however, please be advised that you may need to assist either fully or in part, to get the items into your property or room of choice. If additional delivery requirements are required, please ask prior to ordering so that our team can look into these requirements for you. Unfortunately amendments to the delivery once dispatched are not guaranteed.
Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells, elevators and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A delivery charge will need to be applied should our team need to return an item or use more specialist equipment than the standard two-man crew.
Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons.
