Palermo King 25cm Gel Memory Foam Mattress - Dual-Layered - CertiPUR-US Certified
Dual layers of comfort mean a twice as nice sleeping experience on a Palermo mattress. Our new double layered design combines comfort and firmness in a durable mattress that will give you a better night's sleep.
Revolutionary Design, Unmatched Comfort
Our Palermo mattress design packs layers for both comfort and firmness into a 25-centimetre thick profile. We start with a 4.3 centimetre thick layer of memory foam. Memory foam adjusts to fit the natural contours of each individual body type for perfect comfort. The special Palermo design which utilises a revolutionary cell type structure will prevent permanent body shapes left in the foam.
We lay the memory foam atop a twenty-one centimetre thick foundation of high-density support foam to combine pressure relieving features with a good medium firm feel.
You can trust the strength and durability of our support foam. We received a CertiPUR-US seal of approval for safety and performance.
Built for Comfort Even in the Warm Seasons
The memory foam does more than just give your body a perfectly contoured sleeping surface. Our Palermo mattress has memory foam uniquely designed for temperature regulation and breathability. We designed it to include heat capturing gel that will help to prevent a buildup of body heat in warm temperatures.
Over the top of the memory foam, we add the revolutionary OEKO-100 compliant blend fabric cover. It enhances breathability by creating an air layer while also reducing moisture.
Specifications:
Dual-layer mattress combines 4.3cm gel-infused, ventilated memory foam surface + 21cm high density foam base for excellent support with a medium-firm feel
Gel infused memory foam regulates temperature while conforming to the body to ease pressure points
Temperature-regulating, moisture-controlling OEKO-100 compliant blend fabric cover creates a comfortable air layer
Foam is CertiPUR-US certified for safety and performance
Australian KING Size Mattress Dimensions: 183 x 203 cm (approximately)
Mattress Height: 25 cm / 10 inch (approximately)
About CertiPUR-US®:
CertiPUR-US® is a certification program administered by a not-for-profit organization.
CertiPUR-US certified foams are:
œ“ Made without ozone depleters
œ“ Made without PBDEs, TDCPP or TCEP (€�Tris€�) flame retardants
œ“ Made without mercury, lead, and other heavy metals
œ“ Made without formaldehyde
œ“ Made without phthalates regulated by the Consumer Product Safety Commission
œ“ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
Attributes:
Size: King
Colour: White
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
WHAT ARE THE DELIVERY COSTS?
Delivery is calculated at the checkout page when entering your postcode into the delivery calculator. The calculator works out the product weights and the location for delivery minus subsidies by House of Isabella to get you the best possible price and service for delivery.
House of Isabella significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to you, anywhere in Australia. To calculate the delivery charge, simply insert your postcode into the delivery calculator on the product page. If you are considering purchasing a number of items, please place the items in your shopping cart and then insert your postcode. The reason for this, is because the more your purchase the greater the delivery subsidy.
WHAT ARE THE DELIVERY TIMESCALES?
We generally say allow 7-14 days for delivery depending on your delivery address. For many country locations, WA, NT & Tasmania please allow approximately 2-3 weeks.
If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery. Please note that delivery is usually to ground floor only. There may be a possibility of upgrading, please ask us for individual price should this be required.
In most cases we expect delivery to have be completed within 10-21 days of placement of your order, depending on where you live, however please note that on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
DO I HAVE TO BE HOME TO RECEIVE MY ORDER?
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
If there is nobody to sign for the goods when they are delivered the logistics company will leave a missed delivery advice card in your letter box advising of the failed delivery. The goods will then be returned to their local depot and you will then need to make contact with the logistics company directly to arrange an appropriate time for a re-delivery.
The other option is to authorize and "Authority to Leave" in the checkout section of our website. This means that in the event you are not home when deliver is attempted, the goods will be left as per your instructions.
WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?
In the event that a product is out of stock, House of Isabella will contact you by email to give you an indication as to availability and an anticipated delivery time.
If you have paid for an item/s that have subsequently sold out or are unavailable and you do not wish to proceed with your order you will be offered a full refund or exchange for other items.
WHAT IS THE STANDARD DELIVERY SERVICE?
The standard delivery service by most couriers is to kerbside of the address stated. Drivers will often offer to assist however, please be advised that you may need to assist either fully or in part, to get the items into your property or room of choice. If additional delivery requirements are required, please ask prior to ordering so that our team can look into these requirements for you. Unfortunately amendments to the delivery once dispatched are not guaranteed.
Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells, elevators and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A delivery charge will need to be applied should our team need to return an item or use more specialist equipment than the standard two-man crew.
Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons.
